Terms & Conditions

Home

Terms & Conditions

Here’s a Terms & Conditions draft written specifically for MERZI, focusing on your networking products (routers, switches, hubs) and repair services:

Terms & Conditions – MERZI

Welcome to MERZI. By accessing our website, purchasing products, or using our services, you agree to the following terms and conditions. Please read them carefully.

1. General

  • MERZI provides networking products including routers, switches, and hubs, as well as repair and maintenance services.

  • By using our services, you acknowledge that you are at least 18 years of age or have the consent of a legal guardian.

2. Products & Services

  • All products are subject to availability.

  • Specifications, images, and descriptions provided are for guidance only; actual products may vary slightly.

  • Repair services are performed based on the condition of the device presented. MERZI is not responsible for issues caused by prior damage or unauthorized repairs.

3. Pricing & Payment

  • Prices listed on the website are subject to change without prior notice.

  • Payments must be completed in full before delivery or after the completion of a repair service.

  • We accept standard payment methods as displayed at checkout.

4. Delivery & Shipping

  • Delivery timelines are estimates and may vary due to unforeseen circumstances.

  • Shipping fees, if applicable, will be shown at checkout.

  • MERZI is not liable for delays caused by third-party couriers.

5. Returns & Refunds

  • Products may be returned within 7 days of purchase if unused, unopened, and in original packaging.

  • Refunds or replacements will not be offered for products damaged due to misuse, mishandling, or unauthorized repairs.

  • Repair services are non-refundable, but we ensure quality checks before handing back the device.

6. Warranty

  • Products sold by MERZI may come with a manufacturer’s warranty.

  • Repair services carry a limited service warranty, covering only the parts or work performed.

  • Warranty does not cover physical damage, liquid damage, or issues caused by external factors.

7. Limitation of Liability

  • MERZI is not responsible for data loss, downtime, or indirect damages caused by product failure or repair services.

  • Customers are advised to back up important data before handing devices in for repair.

8. Privacy & Data Protection

  • Any personal data collected (such as contact details) will only be used to process your order or service request.

  • We do not share customer information with third parties without consent.

9. Governing Law

  • These terms are governed by the laws of [Your Country/Region].

  • Any disputes will be handled under the jurisdiction of local courts.

📌 By purchasing from MERZI or using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.