Terms & Conditions

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Terms & Conditions

Terms & Conditions – MERZI

Effective Date: [2025-2026]

Welcome to MERZI. These Terms & Conditions (“Terms”) govern your access to and use of our web development, digital marketing, and related services (“Services”). By engaging with MERZI, you agree to these Terms, which are legally binding under the laws of the United States of America. If you do not agree, you should not use our Services.

1. Services

MERZI provides professional web development, e-commerce solutions, SEO optimization, content management systems (CMS) setup, digital marketing strategies, and related services. Specific deliverables, scope, and timelines will be detailed in a separate proposal or agreement.

2. Payment Terms

  • All payments must be made in U.S. dollars unless otherwise agreed.

  • A non-refundable deposit may be required prior to project commencement.

  • Final payment is due upon completion unless otherwise specified in writing.

  • MERZI reserves the right to suspend or terminate Services for overdue payments.

  • At MERZI, a minimum 50% advance payment is required to confirm any service request. This upfront payment allows the team to initiate project planning, resource allocation, and begin the development process efficiently. MERZI offers a range of service packages tailored to different client needs and project scales. The estimated delivery timelines vary based on the selected package — the Startup Package typically takes 5 days, while the Basic Package is delivered within 7 days. For more comprehensive services, the Standard Package has a turnaround of 12 days, the Premium Package takes approximately 15 days, and the Premium Pro Package is usually completed within 25 days. These timelines reflect MERZI’s commitment to delivering high-quality, professional digital solutions within a clear and structured framework. For more information or personalized assistance, please feel free to contact our customer support team.

3. Client Responsibilities

  • Clients must provide accurate information, timely approvals, and necessary content.

  • MERZI is not responsible for delays or additional costs arising from incomplete or late client input.

  • Clients are responsible for ensuring that any materials provided (text, images, etc.) do not infringe on third-party rights.

4. Intellectual Property

  • Upon full payment, the client receives ownership rights to the final deliverables.

  • MERZI retains the right to use completed projects for portfolio, marketing, or promotional purposes unless the client requests otherwise in writing.

  • Pre-existing intellectual property, third-party software, or licensed tools used remain the property of their respective owners.

5. Revisions and Changes

  • Standard packages include a limited number of revisions as outlined in the project proposal.

  • Additional revisions or scope changes will be billed at MERZI’s standard hourly rate or as agreed in writing.

6. Confidentiality

Both parties agree to maintain the confidentiality of sensitive business, financial, and technical information. Confidentiality obligations will survive termination of the agreement.

7. Limitation of Liability

  • MERZI will perform Services using reasonable skill and care.

  • MERZI is not liable for indirect, incidental, special, or consequential damages, including but not limited to lost profits, data loss, or business interruption.

  • MERZI does not guarantee specific results such as search engine rankings, though best practices will be followed.

8. Termination

  • Either party may terminate this agreement with written notice.

  • In the event of termination, the client is responsible for payment of all work completed up to the termination date.

  • MERZI may terminate Services immediately in cases of non-payment, breach of these Terms, or unlawful use of our Services.

9. Governing Law & Jurisdiction

These Terms shall be governed by and construed under the laws of the United States of America and the State of Tx ,USA, without regard to conflict of law principles. Any disputes shall be resolved in the courts located inUSA.

10. Amendments

MERZI reserves the right to update or amend these Terms at any time. Continued use of our Services after changes indicates acceptance of the revised Terms.